Chicago

Accessibility for disabled patrons (or Handicap/ADA accessibility): Navy Pier makes a concerted effort to make the Navy Pier complex accessible to all visitors. All levels are accessible by elevators.

https://navypier.com/accessibility/

Navy Pier has a reputation for delivering a seamless entertainment experience to its guests for all of its many attractions. Navy Pier Security furthers this reputation through its mission of ensuring an enjoyable visitor experience by providing a safe and orderly environment. To safeguard the security, welfare and safety of our visitors, tenants and staff, the Pier provides multiple and visible layers of security measures that cover the entire property as well as the parking facility, all monitored by personnel, canine officers and surveillance present 24 hours a day, seven days a week.

Additionally, the Chicago Police Department maintains a satellite facility on the Pier with a strong, visible police presence. Chicago Police canine detection officers frequently patrol areas of the Pier, including the adjacent Chicago Transit Authority (CTA) bus terminal.

The entire security staff is compliant with and operates under the Guidelines of the National Incident Management System (NIMS) relative to all planned events and emergency response incidents.

https://navypier.com/security/